Clients
Server maintenance services
Only proper ongoing server maintenance will ensure the stable operation of your IT infrastructure. Our specialists will take care of the initial configuration of your servers, implement timely updates, and organize continuous server monitoring. We will consistently monitor the performance of your servers, conduct preventive checks, so you will be fully protected from potential incidents in the future.
Each specialist in the team serving the servers has strict liability employment contracts. We have insured our activities with civil liability insurance, so every client who suffers losses due to our fault can be assured that the insurance company will compensate for the losses.
MDP CLOUD server maintenance plans
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Service time / Troubleshooting
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8:00-18:00, Mon-Fri
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8:00 AM – 24:00 PM, working days
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24 x 7
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Initial installation, configuration
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Installation of updates, consultations
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Server monitoring
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Maintenance of backup data copies
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Data recovery from backups
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Incident registration 24/7
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Proactive management
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-
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Reaction time to incident
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until 1 o'clock
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up to 30 min.
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up to 10 min.
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Incident resolution time
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until 2 o'clock.
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until 1 o'clock
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up to 30 min.
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Price without VAT (without long-term obligations)
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39.90
Eur/month.
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59.90
Eur/month.
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99.90
Eur/month.
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The main advantages of server maintenance
Initial installation and configuration
You will have your chosen operating systems and additional packages on the servers. You will be provided with convenient monitoring tools. The used programs will be configured according to the required settings.
Server monitoring
We will continuously monitor the operation and proper functioning of your servers. This way, you will protect yourself in advance from potential unforeseen disruptions. Our system administrators will be promptly informed about the unfavorable changes in the servers' performance indicators.
Installing updates
With server maintenance service plans, you will receive the latest updates for operating systems, software, and antivirus programs. You can rest assured that the server status is fully controlled at any moment.
Rapid incident resolution 24/7
Every working and non-working day, we will register your server issues via a 24-hour on-call phone. Since the server maintenance service is provided remotely, practically all disruptions are resolved immediately without delay.
Restoration from backups
In case of equipment failure or data loss – we will have prepared backup copies of the software. We will create backup schedules, monitor the compliance of the completed backups, and the recovery process.
Proactive management
We will conduct a security and log File audit. We will analyze and plan the resources used. We will take care of server performance analysis and its optimization. This will help to avoid additional potential disruptions in advance.
Frequently Asked Questions (FAQ)
How can server maintenance increase company efficiency?
First of all – by transferring an area such as server maintenance to trusted MDPCLOUD specialists, you reduce the workload on your company's employees. The IT department or other specialists previously responsible for the servers will have more time for other tasks. And if you haven't taken care of server maintenance until now, you should already consider taking advantage of this opportunity.
Even a single problem or vulnerability can be very costly. If a server is hacked, important data may be leaked or stolen, and your operations may be halted. This decreases customer trust, can lead to losses, incur fines, and more. The promptly working MDPCLOUD specialists proactively analyze the servers entrusted by the clients. As a result, server maintenance helps most clients increase efficiency since the need to address issues related to this area decreases.
Effective server maintenance requires a lot of attention, time, and knowledge. It is certainly not profitable for all companies to assign this responsibility to one of their employees. A few other advantages of how this service helps companies increase productivity:
- Active monitoring and regular server maintenance ensure quick problem resolution. This allows employees to use essential resources without interruptions. It increases the overall productivity of the organization and individual teams.
- MDPCLOUD server maintenance experts optimize server configurations, efficiently allocate resources, and fine-tune system parameters. As a result, server performance improves, which is felt by your employees, clients, and partners.
- Server maintenance services enable the most reliable, up-to-date security measures, such as firewalls and antivirus software. Administrators perform regular updates for them.
- Server maintenance services are very flexible for scaling. This means any company can expand its server infrastructure as needed.
Such services often ensure that the server environment meets industry standards and legal requirements.
What are the operating principles of server maintenance?
When evaluating the entire cybersecurity infrastructure, for most businesses, server maintenance will perform a foundational - crucial role. If you want to avoid downtime or problems, servers must operate optimally and be protected from threats. MDPCLOUD's server maintenance service includes various technical, software, and planning processes that help: optimize resource utilization, neutralize commonly arising threats, and avoid unnecessary downtime.
Qualified server technology specialists continuously monitor their condition and identify potential problems before they escalate into critical issues. To ensure smooth, uninterrupted operation, they analyze server logs, resource allocation, and network traffic as needed.
A significant portion of server maintenance work consists of regular updates and patches aimed at eliminating security vulnerabilities. Such updates and corrections ensure that the server operates with the latest, safest version of software, rather than a legacy version that would be much easier to attack. At the same time, in order to protect the server from external threats, the best-rated security protocols from IT and cybersecurity leaders are implemented. This includes firewall configurations, intrusion detection systems, and antivirus programs.
One of the main principles of the service is backups, their creation and management. These backups are created and updated according to schedules. If the need arises due to failure, human error, or other issues, data can be restored using these backups.
All the processes mentioned require time and knowledge. However, by choosing MDPCLOUD, all concerns are taken over by our specialists, reducing the burden on your IT staff or team. Resources and time can be devoted to creating added value rather than technical work. We guarantee round-the-clock technical support to quickly resolve all server-related issues and minimize downtime.
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