Network Operations Center

Network Operations Center (NOC)

Our First Call Promise solution means you won't have to wait – any issues that arise will be promptly addressed by a qualified specialist at any time. If resolving the issue requires more expertise, it will be escalated to the senior engineering team. The continuous staff of the Network Operations Center (NOC) is required to resolve it – this is part of the learning process. Our monitoring software reviews all aspects of the network every two seconds, while in other companies this takes longer. We resolve many issues even before receiving a call from the customer.

NOC network traffic analysis systems continuously monitor the traffic on the FastFiber network and instantly report any disruptions detected. This helps to respond more quickly to DDOS attacks and reduces the risk of indirect damage. This commitment to service standards only reinforces the exemplary MDP CLOUD Network Operations oversight.